AC service and diagnostics — before it gets worse
If the air conditioning (AC) cools poorly or has stopped, first check the symptoms: is the vent airflow normal, does it change when AC is on, and are there unpleasant smells or odd fan behaviour…

eCarService · Driver Academy
Learn what a warning light or worrying symptom may mean, what you can check safely and when you should stop driving.
Knowledge base
89
guides to help you prepare for a conversation with a workshop.
Understand first
Learn the possible cause of a symptom
Then decide
Know what to ask during your visit
Choose a location
Book a workshop at the location you prefer
Latest guides
Learn about the possible causes first. Choose a location once you are ready to book a visit.
If the air conditioning (AC) cools poorly or has stopped, first check the symptoms: is the vent airflow normal, does it change when AC is on, and are there unpleasant smells or odd fan behaviour…
If the air conditioning cools poorly, blows weakly or an unpleasant, musty odour appears after switching it on, the cause is usually poor airflow or moisture in the system. Before you hand the car in, you can perform simple checks to assess the symptoms and avoid driving with a fault that will worsen over time.
Need help?
Choose a workshop and describe the symptoms in the booking form.